Privacy Policy

Last updated: 25 September 2026

This Privacy Policy explains how Marcus Bath (“we”, “us”, “our”) collects, uses and protects your personal information when you visit marcusbath.com, submit an enquiry, call us, or contact us on WhatsApp.

1. Who we are

Marcus Bath, Khasra No 144, Near Om Green Farm, Sikandarpur Village, Sahibabad, Ghaziabad, Uttar Pradesh 201005, India. Phone: +91 93117 45135. Email: sales@marcusbath.com.

2. Information we collect

Information you give us: your name, phone number, email address, city, and any details you share about your requirement (product interest, space size, project details) when you fill a form, call us, chat with us, or message us on WhatsApp.
Information collected automatically: the page you enquired from, how you reached our website (for example the advertising campaign, search engine or referring website, including campaign and click identifiers such as UTM parameters and Google Click ID), device and browser type, and general usage data collected through cookies and similar technologies.

3. How we use your information

To respond to your enquiry and share pricing, catalogues, layouts and quotations
To contact you by phone, WhatsApp, SMS or email about your requirement
To deliver, install and support products you purchase
To understand which of our advertising and marketing channels bring enquiries, and to improve our website and advertising
To prevent spam and misuse of our website forms
To meet legal, tax and accounting obligations

We do not sell your personal information.

4. Who we share it with

We share information only with service providers who help us run our business, and only as needed:

Our customer relationship management system (TeleCRM), used by our sales team to manage enquiries
Email and website hosting providers
Google (Google Ads, Google Analytics, Google Tag Manager) and Microsoft Clarity, for measuring website usage and advertising performance
Delivery, logistics and installation partners, when you place an order
Government or legal authorities, where required by law

5. Cookies

We use cookies and similar technologies to keep the website working, to remember how you arrived at our site, to measure visits and enquiries, and to show relevant ads on Google and partner sites. You can block or delete cookies in your browser settings; some parts of the website may then not work as intended.

6. How long we keep it

We keep enquiry and customer information for as long as needed to respond to you, serve you as a customer, provide after-sales support, and meet legal and accounting requirements. After that, it is deleted or anonymised.

7. Security

We use reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, but we work to protect your data from unauthorised access, loss or misuse.

8. Your rights

You may ask us to access, correct or delete your personal information, or withdraw your consent to being contacted, by writing to sales@marcusbath.com. We will respond within a reasonable time and as required under applicable Indian law, including the Digital Personal Data Protection Act, 2023.

9. Children

Our website and services are meant for adults. We do not knowingly collect personal information from children under 18.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page with the updated date.

11. Contact / Grievances

For any question or complaint about your personal information, contact us at sales@marcusbath.com or +91 93117 45135, or write to us at the address above.